Healing Water Machines manufactures offer  FIVE (5) years warranty on ALL Jupiter Science Ionizers. This new policy applies to ionizers purchased after November 2007.

ALL our models are exceptionally reliable and made to last for many, many years. The Delphi and Athena are made by Emco and have a Five year warranty.

The Jupiter Science 5 year warranty provides:

On all Jupiter machines:

For the first 3 years IonLife covers all costs - free shipping (within the USA ), free parts and free labor.

For years 4 and 5, we cover shipping (within the USA ) and parts, but the customer is responsible for labor. We will not charge more than $100.00 for labor during years 4 and 5, per incident.

Warranty does not include damage caused by customer misuse or mineral buildup due to hard water issues.

We have repair depots on the east and west coast and have by far the largest, water ionizer, dealer network in the USA.

Beyond 5 years the repair cost for our units is $150.00.

Customers are required to phone first so a Return Authorization Number can be issued. Call (949) 600-7970

The following warranty is only for the Jupiter Science, Chanson Emco-Tech brand ionixers

This warranty only covers failures due to defects in materials and workmanship which occur during normal use. This warranty does not over damage which occurs in return shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accident, misuse, abuse, neglect, mishandling, faulty installation, misapplication, improper insertion of consumables, set -up adjustments, maladjustment of consumer controls, improper operation or maintenance, alteration, modification, power line surge, improper voltage supply, commercial use, or service by anyone other than an HealingWaterMachine authorized repair facility, or damage attributable to acts of God.
Limits and exclusions: there are no express warranties except as listed above. The warrantor is not responsible for incidental or consequential damage; for damages arising out of the use of any unauthorized attachment; or for damages resulting from the use of the product with a defective water faucet and/or water that is judged by the local authorities as “hard” (TDS above 18 grains). All express and implied warranties, including the warranties of merchantability and fitness for particular purpose, are limited to the applicable warranty period.

Repair and/or replacement will be at the final discretion of HealingWaterMachines.

Manufactures 5 Year Warranty

Solid-State electronic head:
Manufacturers 5 year warranty against manufacturers defects

 Manufactures 10 Year Warranty

Manufacturers 10 year warranty on the all filter housings, tank heads, and the bypass valves against manufactures defects

Note: Manufacturers’ warranty and performance guarantees do not cover acts of God, misuse or abuse. All products must be used in accordance to the specific application. All warranties and performance guarantees are valid to the original purchases and purchasers delivery location. Labor and or cost of damage due to misuse or defective items are the responsibility of the purchaser. If you have not had a water test done before purchasing a system, a certified water test may be required for any warranty claims. Should your water test show contaminates unknown at the time of purchase or unknown to Pelican, this may void your warranty. Please contact your authorized Pelican™ dealer for further details. Pelican™ Water Technologies or its Authorized Dealers will not be liable for any circumstance for consequential or incidental damages. It is the purchaser’s responsibility to insure that the equipment is installed in compliance with all applicable building codes.

Manufactures Performance Guarantee

The Pelican™ Carbon Series PC600 is guaranteed to perform for 600,000 gallons or 5 years. The Pelican™ Carbon Series PC1000 is guaranteed to perform for 1,000,000 gallons or (5) years.  The manufacturers authorized dealers shall be responsible for the repair or replacement of defective media only, labor to replace the media is the responsibility of the purchaser.

The NaturSoft™ Systems (Models NS-3, NS-6) media carry a full replacement warranty against manufacturing defects for a period of one (1) year.  The manufacturers authorized dealers shall be responsible for the repair or replacement of defective media only, labor to replace the media is the responsibility of the purchaser.  Supply water must be free from oil, hydrogen sulfide and will void any warranty or performance guarantee if present.

The Pelican™ WF4 Iron and Manganese Filter carry a full replacement warranty against manufacturing defects for a period of one (1) year.  The manufacturers authorized dealers shall be responsible for the repair or replacement of defective media only, labor to replace the media is the responsibility of the purchaser. Supply water must be free from oil, hydrogen sulfide.

Note: These products do not remove or kill bacteria.  Do not use these products with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the filter or system.

Warranty for parts and labor, but no for shipping either way.

5 Years Extended Warranty is available for $100.00.

That's 10 full years of warranty